Shipping & Returns

 

RETURN POLICY

Last updated August 25, 2021 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS 

To return an item, please email customer service at sales@ormondarms.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

 

AR15 Site

 

Attn: Returns

1029 S Nova RD  #C 

Ormond Beach, FL 32174  

United States  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

The following items cannot be returned or exchanged: 

 

  • Lower Receivers once milled
  • For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note 

 

     ‚óŹ     A 10% restocking fee will be charged for all returns.       

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

(386) 236-8514

sales@ormondarms.com